FAQ

Frequently Asked Questions

Here are a few of the most common questions we are asked.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

The easiest and quickest way to pay is securely using debit or credit cards (Visa & Mastercard).  Alternatively you can pay by bank transfer and cash with prior agreement.

DO I NEED TO PAY FOR HEATING / FUEL?

All electricity, oil and central heating is included.  A starter pack of logs, kindling and fire lighters are provided. 

ARE PETS ALLOWED

Well behaved dogs are  allowed.  Please be aware there is a 5ft wall that dogs could jump down into the fields with sheep.  Dogs are not allowed on the furniture or upstairs.

ARE BED LINEN AND TOWELS PROVIDED?

Yes, luxury Ralph Lauren, White Company and Laura Ashley bedding is used throughout the properties. We also provide bathrobes and disposable slippers.

IS THE ACCOMMODATION SUITABLE FOR PEOPLE WITH RESTRICTED MOBILITY?

Unfortunately not due to the location and age of the property.  All the bedrooms are upstairs and the downstairs toilet is fairly small.

ARE BARBECUES PERMITTED?

Absolutely.  There is a dedicated BBQ area.  Don’t forget to bring your charcoal and chefs hat.

IS THERE A COT / HIGHCHAIR?

There is a pop up cot and highchair available for children. Feel free to bring your own if you prefer.

DO YOU PROVIDE TOILETRIES?

Complementary shampoo and shower gel is provided in each bathroom.  

WHAT TIME IS CHECK IN / CHECK OUT

Check in is from 3pm on the date of arrival.  Don’t worry if you get delayed you can check in any time using the key safe for each property.  Check out is 10am on the date of departure.  Please ensure you stick to the timings to avoid a penalty charge.  

IS THERE WIFI IN THE ACCOMMODATION?

Yes, although we rely on Starlink.  Given the remoteness of Ty’n Llidiart there is a surprisingly good connection at around 200-300 mbps and and upload of 20 mbps there is a very weak phone signal so stay connected with family and friends using WhatsApp, Facetime not forgetting posting your amazing get away on Instagram.

CAN I CHARGE MY EV?

There is not currently an EV charger fitted to the property.  Granny/Trickle chargers (ie 3 pin plug) are not permitted anywhere on site.  There are many charging stations within a short drive of the property in both Fairbourne and Dolgellau.

IS THERE PARKING AT THE PROPERTY

There is tons of parking, enough for about 4/5 cars in total.  Please be courteous when parking, especially if you park outside the gate which is permitted.

WHAT HAPPENS IF WE DAMAGE SOMETHING?

Accidents happen, we all know that.  For example if you break a glass, simply tell us know and we can replace it.  Should you damage the property in a serious way (ie where it needs to be resolved prior to the next guest) then you will be liable for the cost of make good.

DO I NEED TO CLEAN THE ACCOMMODATION BEFORE LEAVING?

When you arrive at the accommodation you should find it in a beautifully clean condition.  All we ask is you leave in a similar condition as you found it (we are not asking you to deep clean before you leave).  Please respect the bin rules and don’t mix rubbish.